Security Management:

• Developing and implementing security policies, protocols and procedures as per company policies.

• Recruiting, training and supervising security officers and guards.

• Safety &Security of Clusters/Branches.

• Adherence to Cluster/Branch Electrical , Fire and Safety Audit Calendar.

• Monitoring of CCTV, Access Control, Intruder Alarm System & any other aspects/installations related to the Safety and Security.

• Planning and coordinating security operations for specific events.

• Coordinating staff when responding to emergencies and alarms.

• Reviewing reports on incidents, breaches, investigating and resolving issues.

• Creating reports for management on security status.

 

Facility Management

• Physical safety and security (people and material movement control, VMS, Fire Safety etc.)

• Put in place reporting and monitoring mechanisms for control of Housekeeping, Security, Facility Management, Repair & Maintenance, Cleanliness etc.

 

E H S( SHE)   , Environment  Health & Safety Management

• Ensuring compliance to the EHS standards along.

• Filling and keeping records of all E waste

• Scrap disposal etc. at the assigned locations.

 

Property Management

• Ensure all renewals of statutory compliances, Rent Agreement & AMC are done well in time before expire date. Ensure Company assets & property is taken care at the assigned locations and keeping update on legal matters.

• Ensure maintenance of records/documents related to company assets & property of individual locations are maintained at locations.

• Ensure Implementation of Repair and Maintenance (R&M) Framework across all cluster/branches under the jurisdiction

• Ensure a high standard of hygiene and upkeep in the allocated clusters/branches.

• Branches and Cluster Activities /Processes and management

• Monitoring and Finalization of the new rented offices at the assigned locations in consultation with the business teams and certification of the completion of the furnishing work, at the all new offices along with the measurement activities.

 

Team Management:

• Attending meetings with other managers to determine operational needs .Handle a team of Cluster Manager(s) and teams below& monitor performance .Ensure timely adherence to the field capacity metric

• Team development ,Branch SLA Tracking, Monitoring and Adherence.

 

Compliance Management

• ISO 9001 – 2015 Standards and guidelines.

• Implementation of ISO 9001 – 2015 guidelines, rules & regulations across all Clusters/Branches under the jurisdiction.

• Participate and drive surveillance/audits in Clusters/Branches under the jurisdiction.

 

Planning , Budgeting & Forecasting

• Imprest Management of all locations/Branches mapped and Manage the Operational Expenses.

• Driving strategic & national level administration initiatives i.e., Process excellence, automation & integration, budgeting, Quality, Cost optimization, Enterprise Risk.

 

Working within AOP and MIS

• Implementation of process and policies, MIS reporting Pan –India. Bringing operation efficiency in the service deliverables and ensuring the scope of work is delivered at the expected level.

• Establishing short term/long term budgets & corporate strategies for achievement of business targets as per AOP.

• Ownership of respective Cluster/Branch MIS, to be maintained up to date.

• MIS Daily/Weekly/Monthly & quarterly report of Maintenance, Housekeeping, Security, Facilities, Branch SLA.

 

Policies & Procedures

• Establishing short term/long term budgets & corporate strategies for achievement of business targets.

• Implementation of company policies, guidelines, rules & regulations related to office workings at the assigned locations.

 

Liasoning & Coordination

• Liasoning and coordination with various Govt department &bodies like electricity board , water board, e-waste management department, local bodies and Police department etc.

• Acquisition of space, land and offices/guest house across the circles offices, rental negotiations etc.

 

General Administration

• Upkeep and maintenance of critical infrastructural equipment i.e AV/EPABX, UPS,DG, fire detection & extinguisher equipment

• Planning and effecting predictive & preventive maintenance schedules of various equipment to enhance the equipment reliability and increasing the up time

• liaise with multiple Key stack holders and Verticals (like Asset and Purchase, Centralized Services, Infrastructure, Event and Employees Services etc) at Head office(HO), to enable smooth functioning of Admin activities at a cluster/branch level

 

Travel  Management

• Managing transport & logistics operations involving coordination with internal & external agencies to achieve seamless & cost-effective transport solution.

• Pan India travel, Hotel & Guest House, Event management including Relocation

• Visiting toall branch and cluster offices monthly and quarterly.

 

Vendor Management

• Handling entire facilities operation, entailing housekeeping, transportation, maintenance and infrastructure set up & maintenance and liaising with vendor for the same.

• Developing long term partnerships with local /overseas suppliers for procurement of components, managing day-to-day supplier performance to ensure meeting of services , cost, delivery and quality norms